Skip To Main Content

Logo Image

Logo Title

Welcome to HappyFox: FCUSD Support Center

FCUSD uses HappyFox as it's multi-departmental Support Center. 

To access Happyfox and submit a ticket:

  1. Click the Submit a ticket button to the right or browse directly to
  2. Select Sign in with Google or Azure (which will use your email login through Microsoft)
  3. Select Submit Ticket at the upper-right corner of the page.
  4. Under Ticket Details, change the category to:
    • Communications & Community Engagement to submit a ticket regarding FCUSD's website (, mass notifications, logos and branding, district/site social media accounts, marketing materials, and more.
    • ETIS Helpdesk to submit a technology related ticket. 
      • For urgent assistance, contact ETIS's Help Desk at (916) 294-9005 opt 1 or x103200 from your desk phone.
    • PowerSchool & CALPADS (SIS) to submit a student information system related ticket. 
    • Maintenance Helpdesk to submit a maintenance & operations related ticket, including glass, grounds, HVAC, keys, pain, plumbing, and broken network jack/port related requests to name a few. (COMING FALL 2024)
    • Security Cameras & Catapult EMS to submit a request with the Safety team within Attendance and Due Process dept. 
    • Testing Helpdesk to submit a request to the Testing Department regarding testing materials and support.
    • Visitor Check-in (RAPTOR) to submit a request to HR or ETIS regarding your Raptor visitor, volunteer, guest check-in systems.

Submit a ticket:



FCUSD Support Center