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 FCUSD ePrintShop Portal 

 
Changed School Sites?
See the FAQs below.



Unable to Obtain a Price Quote
Due to a Color or Job Size Mismatch?
See the FAQs below.

 

Login Button

The ePrintshop System is only accessible from within the FCUSD network.
You will not be able to access ePrintshop from home.

Need an Account?


 
Documentation

ePrintShop User Manual PDF  

Print Shop Pricing Chart PDF

 

PDF files require a PDF viewer.
Get Adobe Acrobat Reader

Paper Colors

The following link opens in a pop-up window.  You may want to keep the window open as a selection reference if your order will be printed on colored paper.

Paper Color Chart
[ HTML | PDF ]


Frequently Asked Questions

Q: I moved school sites and don't have access to my new site's catalog folder.  What should I do?

A:You'll need to contact the ePrintshop system administrator so that he can add you to the user group for your new school site.  Contact information is listed at the bottom of this page.



Q: Unable to Obtain a Price Quote Due to a Color or Job Size Mismatch?

A: When your uploaded original is a scanned document the PDF typically isn't exactly 8.5x11.  When this occurs you'll need to override the job size mismatch. If your uploaded original contains any color the system will try to make the job print in color.  This will result in a color mismatch, which you'll need to override.  View this PDF for quick instructions on how to address both.


Q: My order needs to be approved but I'm still being asked to provide the Account String in the Ref. Code field.  What should I do?

A: You can either a) obtain the budget account string from your front office or b) put a note in the filed similar to "Budget account string for sitename from admin assistant name."  Your order must have the budget account string before the order is submitted to the Print Shop.  If it doesn't the Print Shop will return the order.

Q: I'm a print buyer approver.  How do I approve an order?

A: When an order is placed that needs to be approved you will receive a system generated approval email.  This email will contain both an "approve" and a "reject" button.  Do not use these buttons. The email system is not configured to allow these buttons to function.  Rather, you will need to log into the ePrintshop system and click on the "Track Jobs" button located in the upper left-hand corner of the page.  Upon clicking on this button you will be presented with a list of jobs that are waiting for your approval.  You can approve them individually, one at a time or, if there's more than one order for you to approve, in bulk.  View Instructions PDF


Q: How do I Order District Letterhead?

A: Due to the nature of the district letterhead it can not be ordered via the ePrintShop system.  To order district letterhead download and complete the FCUSD District Letterhead Order Form and email it as an attachment to


Q: Why Can't I Get a Price Quote?

A: When there's a mismatch between your original and the job properties (ie. color original and black & white or the original was scanned and is 8.4 x 11.2 instead of 8.5 x 11) you need to accept the mismatched properties in order to obtain a price quote.  More information can be found on pages 21-22 in the ePrintshop user manual (download link above). 
IMPORTANT:  You must override/accept the mismatched properties. 
If you don't, you cannot obtain a price quote and won't be able to place your order with a price

Another issue that will prevent you from obtaining an order price would be an issue with the paper's crop, bleed, or gutter.  This typically occurs with uploaded PDF files  This issue can be easily remedied with a few simply steps.  View Instructions PDF.

Last, you are likely to encounter the inability to obtain a price quote any time the system has changed the job subtype to "custom".  When this happens, on the drop-down that says 'custom' change it back to whatever the desired job subtype is (ie. 1-sided B/W, 2-sided color, etc.).  Then when you try and obtain a price quote a yellow triangle with a black exclamation will appear and you'll be able to view the File Upload Report to manual override/accept the mismatched properties.


Q: How Soon Will My Order Be Ready?

A: When you place your order the ePrintShop system automatically assigns your job a shipping date that will be approximately two weeks out from the date of the order.  You do have the ability to change the this date.  However, if you need your order sooner than the assigned date you will need to contact the Print Shop directly to determine how much sooner your job can be run.

 

 

Have Questions about Your Order?
Contact Print Shop Staff

Send ALL inquiries about your orders to .  All Print Shop staff receive these messages, and one will contact you with a response.

If you have an urgent request, Print Shop staff can be contacted via the phone numbers below:

Douglas Parrish 294-9000 ext 101220
Tom O'Connor 294-9000 ext 101220

Ed Services Center 1965 Birkmont Dr.
Rancho Cordova, CA 95742 [
MAP]
 

Have Questions or Need Assistance
Using the ePrintshop System?
Contact the Systems Admin in ETIS

If you have questions about using the ePrintShop system contact

Catherine Hamilton, Web Applications Specialist in ETIS at (916) 294-9000 ext 103227

 


 

 

 

 

 

 

 

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