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Understanding and Managing File Attachments


 
Attaching Files to E-Mail

Users of both Outlook and GroupWise know that all e-mail applications have a method available for sending along files with your e-mail.  These "attachments" make it easy to send a Word document, Excel file, photo, or lots of other types of files electronically.  (See the Help menu in your e-mail software for more instructions on how to attach files.)

However, there are a few things e-mail users need to be aware of when sending attachments.  This page'll give you some tips that'll help you avoid common problems.

What's a reasonable size for an attachment?  Our current systems are able to handle files much larger than ever before.  However, we have thousands of users sharing that system, yes?  If they're all hitting the server with a lot of large attachments, or a few users are hitting it with really huge attachments, under the right conditions, services can be slowed for everybody!

So as a nice rule of thumb, if your attachment is much larger than, let's say 5 MB (and you can right-click on your file icon any time to see how large that file is), stop and see if there's another way you can manage that file.  (If in doubt, contact us and ask!)  And if the file really isn't necessary for business (i.e., joke photos, video or audio clips, etc.), help us all by NOT sending copies of it on to others

And see below for tips on sending the same file to a lot of people in FCUSD.

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Is there a problem with sending the same e-mail attachment to lots of FCUSD users?

We need to be aware that when we're sending an attachment, particularly a LARGE attachment, to lots of people in our own organization, we're potentially creating multiple copies of that file that may be stored in numerous locations on our servers and computers. 

A couple simpler ways to share the document and lighten the load on the system would be to:

  • if everyone's at your same site, put the document in your shared network drive folder (often in your "I:" drive), and send an e-mail pointing everyone to where it is.  OR...
     
  • have your document put on your school or department's web site.  (Edline even allows you to place it where only teachers or staff can see it!) 

Either way, you have only ONE copy of the file being shared. 

If it's a very large file, don't e-mail it to a lot of people.  If necessary, contact our office for help in moving the file where you need it.  

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Managing Photo File Attachments

A common way we get in trouble with file attachments getting too big and bogging down the e-mail server is with photos.  Today's digital cameras make it fast and easy to take pictures and put them on our computer.  But ever increasing resolutions (6 megapixels!  8 megapixels!  10!) create photos with a resolution MUCH higher/finer than anything we need for use (or can actually even see) on a screen.  And at their highest resolutions, they make HUGE files.

Photos are typically stored in a format called "JPG" (aka "JPEG").  One nice thing about this format is that it can be easily compressed to shrink the file size (not the size of the picture - how much space the file takes up).

There are a couple easy things to do:

  • Use the software that comes with your computer or digital camera and open your picture file.  Look for the setting that changes the resolution of the picture for e-mailing.  It will compress the photo into a fraction of its file size.  It'll still look great on-screen, but be a nice, small attachment.
     
  • Don't take a super-high resolution photo in the first place.  If you're not going to blow this picture up to the size of a wall, :-) you likely don't need your highest resolution settings.  Dial down the settings on your camera to a lower resolution.  It'll still look great and print just fine in smaller sizes, and your attachment will be appropriate for e-mailing.

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Other Options to Sending Photo Files

There are a number of great web sites out there designed to help you post your photos for sharing with family and friends, rather than e-mailing them.  They're usually FREE, and don't require any great technical skills to use them (they make their money if you want to use them to print copies of your photos).  Examples include SnapFish, Shutterfly, PhotoSite, and many more.  Check 'em out!

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What about Audio and Video Files?

Be aware that even short audio and video clips can sometimes be HUGE files.  It's doubly important when you send these (and that's if you REALLY need to send one for district business purposes), you check that file size before mailing it.  And that advice about not sending these files to a lot of people inside FCUSD, but sharing it in another way, goes double here!  :-)

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With all the good things we get from the convenience and ease of use of e-mail, we want to make sure we keep our systems operating at peak efficiency!  Thanks for investing the time in learning a little more about how you can help.

Your team here at ETIS is constantly working to provide you the best, most reliable technology services possible.  Just let us know if there's anything else we can do to serve you!
 

Joe Jenkins, Director, on behalf of the
Department of Educational Technology and Information Systems
 

 

 

 

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